Save Mental Health is a campaigning group of mental health practitioners comprising psychologists, psychotherapists, counsellors and academics, who are concerned about the widespread ideological capture of mental healthcare services in the UK. We believe that this will have disastrous consequences for mental healthcare and for the therapies and psychological treatments available to help vulnerable people with their distress.

Overview

Save Mental Health understands that your privacy is important to you and that you care about how your personal data is used and will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.

General

Save Mental Health uses your personal data:

·       to provide news updates to you;

·       to make a tailored website available to you;

·       to verify your identity;

·       for crime and fraud prevention, detection and related purposes;

·       with your agreement, we also use your personal data to contact you electronically about information which we think may interest you;

·       for promotional and marketing purposes and to tailor and personalise information;

·       for customer insight and market research purposes – to better understand your needs;

·       to enable us to manage customer service interactions with you, and

·       where we have a legal right or duty to use or disclose your information (for example in relation to an investigation by a public authority or in a legal dispute).

Promotional communications

Save Mental Health uses your personal data for electronic marketing purposes (with your consent) and may send you postal mail to update you on the latest news and information. You have the right to opt out of receiving promotional communications at any time, by making use of the “unsubscribe” link in emails or by contacting us via the contact channels set out in this Policy.

Sharing data with third parties

Save Mental Health will not disclose your personal data to any third party, except as set out below. We will never sell or rent our customer data to other organisations for marketing purposes.

We may share your data with:

·       email service providers (such as Microsoft and Mailgun, Mailchimp) where necessary for communications

·       governmental bodies, regulators, law enforcement agencies, courts/tribunals and insurers where we are required to do so in order to comply with our legal obligations or to exercise our legal rights (for example in court cases), or for the preventions, detection and investigation of crime or prosecution of offenders, and to safeguard and protect subscribers or other individuals

·       In addition to the above, and with your explicit opt-in consent, we may share your data with third parties to facilitate customised ad campaigns on other platforms (such as social media).

How long do we keep your data?

We will not retain your data for longer than necessary for the purposes set out in this Policy.

What personal data do we collect?

Save Mental Health may collect the following information about you:

·       your name, date of birth and gender;

·       your contact details: postal address, telephone numbers (including mobile numbers) and email address;

·       subscriptions made by you;

·       your online browsing activities on our website;

·       your username and password(s) if applicable;

·       your communication and marketing preferences;

·       your profession;

·       your location;

·       your correspondence and communications with Save Mental Health, and

·       other publicly available personal data, including any which you have shared via a public platform (such as a Twitter feed or Facebook page).

This list is not exhaustive and, in specific instances, we may need to collect additional data for the purposes set out in this Policy. Some of the above personal data is collected directly, for example when you subscribe to our website, or send an email to us.

No other personal data is collected indirectly.

Children’s Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Save Mental Health does not knowingly collect any Personal Identifiable Information from children under the age of 16. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts promptly to remove such information from our records.

How we protect your data

Our security measures include encryption of data, penetration-testing of systems and security controls which protect our systems from external attack and unauthorised access.

Your rights

·       You have the following rights:

·       the right to ask for a copy of personal data that we hold about you;

·       the right (in certain circumstances) to request that we delete personal data held on you, where we have no legal reason to retain it;

·       the right to ask us to update and correct any out-of-date or incorrect personal data that we hold about you;

·       the right to opt out of any marketing communications that we may send you and to object to us using or holding your personal data if we have no legitimate reason to do so;

·       the right (in certain circumstances) to ask us to “restrict processing of data”, which means that we would need to secure and retain the data for your benefit but not otherwise use it (the right to restrict processing); and

·       the right (in certain circumstances) to ask us to supply you with some of the personal data we hold about you in a structured machine-readable format and/or to provide a copy of the data in such a format to another organisation (the right to data portability).

·       If you wish to exercise any of the above rights, please contact us using the contact details set out below.

Legal basis for using data

Generally, Save Mental Health collects and uses customers’ personal data because it is necessary for:

·       the pursuit of our legitimate interests (as set out below);

·       complying with our legal obligations.

In general, we only rely on consent as a legal basis for processing personal data in relation to sending direct marketing communications to customers via email or text message. Customers have the right to withdraw consent at any time. Where consent is the only legal basis for processing, we will cease to process data after consent is withdrawn.

Our legitimate interests

The normal legal basis for processing customer data, is that it is necessary for the legitimate interests of Save Mental Health, including:

·       supplying information to those that have signed-up;

·       protecting individuals and maintaining their safety, health and welfare;

·       promoting, marketing and advertising our information;

·       improving existing information and developing new information;

·       complying with our legal and regulatory obligations;

·       preventing, investigating and detecting crime, fraud or anti-social behaviour and prosecuting offenders, including working with law enforcement agencies;

·       handling customer contacts, queries, complaints or disputes;

·       protecting Save Mental Health, by taking appropriate legal action against third parties who have committed criminal acts or are in breach of legal obligations to Save Mental Health ;

·       effectively handling any legal claims or regulatory enforcement actions taken against Save Mental Health;

·       fulfilling our duties to our subscribers and colleagues.

Cookies

Our websites use cookies and similar technologies such as pixels and beacons to analyse traffic to the site. This includes information about browsing behaviour by people who access our website. It also includes information about pages viewed, the customer journey around our websites and whether marketing communications are opened. We also share information about your use of our site with our trusted social media, advertising and analytics partners. Detailed information is set out in our Cookie Policy.

Data protection officer

If you have any questions about how Save Mental Health uses your personal data that are not answered here, or if you want to exercise your rights regarding your personal data, please contact our Data Protection Officer using the following means:

·       email, at admin@save-mental-health.uk

You have the right to lodge a complaint with the Information Commissioner’s Office. Further information, including contact details, is available at https://ico.org.uk.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Updates

We may update this policy from time to time. You are strongly encouraged to read this policy and check back regularly. This policy was last updated in August 2024.